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See the Tuition page

We are always pleased to take your order by telephone or email and the following is to explain our terms and conditions for mail order transactions. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.
The information on this page is intended to be helpful and does not in any way infringe or reduce your legal rights.

Delivery to mainland Great Britain addresses is free for most items. You will be notified before purchase if any delivery charges are to apply to the particular item(s) you are considering.

You have a right to privacy. Your name and address and your purchase or enquiry details will not be given to any person or party outside West End Sewing Centre Limited or Mikorr Agency Ltd.

We are West End Sewing Centre Limited company regd. number 04583434 vat regd. number 800867731 and our trading address is 354 High Street, Cheltenham, Gloucestershire GL50 3JE Telephone 01242 244025.

You are invited to visit our premises at any time during normal shop hours. See our "visit" page

New goods offered on this site carry the manufacturers' parts and labour warranties which will vary according to the product. Most other items carry our own warranties. For both new and other goods the warranty for that product will be explained at the time of your purchase.

Unless you are notified in advance to the contrary delivery will be within fourteen working days after you have placed your order. A working day is deemed not to include a Sunday or bank holiday.

You may cancel your order in writing to us at any time before delivery or within seven working days of the day after you receive your goods. Any goods delivered to you are to be returned to us at your own expense in the manufacturer's or our original packaging by a carrier we will specify. You will receive a full refund of the purchase price (including any charge made for delivery to you). Refunds will be made within thirty days of our receiving your written notice of cancellation.

Under no circumstances will any refund be allowed where the seals, shrink wrapping or other packaging of software, computers, compact disks, diskettes, memory cards or devices or other media, cd players or other computer equipment has been, or appears to have been, opened or interfered with unless that product is found to be faulty.

Illustrations are not to scale and some minor variations in appearance may occur. Specifications are subject to change without notice but you will be advised of any differences at the time of order and have the opportunity to reconsider.

Any sales made to you by us will be concluded in English.

In any case of dispute the Courts of England shall have jurisdiction and all matters shall be settled in accordance with English law.